We want our customers to take comfort in the knowledge that they are buying tickets from a trusted, reliable source. Golden Tickets has been selling tickets on the secondary market to sporting events, concerts and theatre for the past 28 years and our reputation as a leader in our industry comes from our commitment to superior customer service.
Every Ticket we sell, comes with our unparalleled Golden Guarantee:
Whether you are purchasing 2 tickets to the Super Bowl or 2 tickets to a NY Yankee game, Golden Tickets appreciates your business and does not take any size order for granted. We will always treat you with the respect you deserve and will do our utmost to meet all of your expectations.
Golden Tickets is your ticket to the world of “Incentives and Awards”. We can deliver something as simple as two tickets to any event in any city, cater to a large group at a major event or design a multifaceted award program.
No matter the size or budget, we can provide you with multiple levels of unique incentives.
Sporting events in particular can provide the perfect motivation for your next internal or external program involving your staff or clients. Golden Tickets has many years of experience in designing epic incentive programs for the purpose of increasing productivity or brand loyalty.
You can count on Golden Tickets for the creation, implementation and fulfillment of your next award or incentive program!
Customer service is the cornerstone of everything we do at Golden Tickets, and you will always be speaking to a friendly, knowledgeable representative.
Our mission is to give our customers a positive, personal, and efficient experience.
The Golden Tickets Team understands the importance of giving our customers the most reliable and dependable service. We recognize that not all customer service is created equal!
Doing business with a new company can give anyone pause before they make their first purchase. Golden Tickets is aware of the importance of making our customers feel comfortable so we have posted our accreditations on our website:
Know who you’re doing business with before you buy! And remember when you buy your tickets from us, you are always backed by The Golden Guarantee!
There is nothing more important than the reputation of one’s business and it’s something you cannot buy…. you have to earn it! Golden Tickets has been earning our reputation for the past 28 years.
At Golden Tickets we strive to deliver the best tickets with the best service everyday, and we are focused on doing so with:
And our A+ Better Business Bureau rating is proof of our dedication to every customer we have the privilege of serving.
A strategic partner is another business with whom you enter into an agreement that aims to help both companies achieve more success.
At Golden Tickets we have a golden opportunity to offer our API which has 2B worth of inventory to businesses who have a potential ancillary data base of customers…..
Golden Tickets is constantly looking for new strategic partners who are able to drive more business through our API. Over the past 2 years we have white-labeled 6 new partner’s sites that include Qantas Airlines, Air New Zealand, South African Airways and Hot of Travel.
Companies who have an expansive data base of customers or employees (benefit) are the type of clients would be a good fit.
New endless revenue stream
Integrating our state of the art system to you website
Branded integrated site or a standalone website
We have built standalone sites or can fully integrate our API into an existing site
Golden Tickets has always given back to our community with charities such as Ronald McDonald House, Special Olympics, Down Syndrome Guild and March of Dimes. We often speak about doing something more on a national level. Last year we decided to take action and came up with a new program called “Get the Golden Ticket”.
The Get the Golden Ticket program is where we award a once in a lifetime sports package to someone who has a special story to tell or endured an unusual circumstance.
Our first recipient was a gentleman by the name of Ryan Ferguson who spent 10 years in a prison cell unjustly accused of a murder he did not commit.
Click on these links for his story:
We had been following his story for the past 5 years on CBS 48 Hours and were deeply moved by it. This turned into an inspiration, and upon his release from prison, we decided to launch this program. For someone who spent 10 years in jail, his upbeat, un-bitter attitude really hit home and said to us that we need to do something special for this guy.
As the winner of the first “Get the Golden Ticket”, we invited Ryan and his father to the biggest football game of them all….the Super Bowl!
Click on this link for this story:
Golden Tickets will continue this tradition in the coming years and would love to hear from you if you have a candidate in mind to be nominated for this award. Please email firstname.lastname@example.org
In 1988 with nothing more than a $15,000 bank loan (collateral was a sailboat) and a small ad in the USA Today, Golden Tickets opened its doors. Within the first 6 months of being in business, we gained a small foothold in ticket brokering nationwide. Ticket brokering in the late 80’s and early 90’s was an art form. Selling, negotiating and closing the deal was what it was all about. We were proud of our customer satisfaction and our growing company.
As our reputation for dependability and integrity continued to grow, so did our client base. In our posse of customers, we counted many of the fortune 100 companies who relied on us for all of their ticket needs.
In 1990 there was a real need to start packaging tickets with other travel amenities such as hotels, rental cars and parties which led us to opening a second company, Golden Sports Tours. In 1994 while people were watching OJ Simpson drive down the LA Highway, the FIFA World Cup was taking place in the United States and this is the event that put Golden Tickets on the map. Our customers were no longer just U.S. based but clients from around the world, who started counting on us for event tickets.
This same year as more and more new brokers entered the market, there was a real need to bring a code of ethics to the way brokers conducted business. Golden Tickets was proud to be one of the original 50 brokers to get the National Association of Ticket Brokers (NATB) off the ground. Now ticket buyers can look for the “Good Housekeeping Seal of Approval” of the ticket industry to know they are in good hands whether they are dealing with Golden Tickets or one of our competitors.
Our forte has always been in the national events arena and we have always counted on the Masters as one of our biggest events, year to year. In the late 1990’s, there were a few companies providing corporate hospitality but nothing we felt was worthy of this event, therefore we decided to jump into the hospitality business by opening The 1018 Club.
The 1018 Club is “your” country club while going to the tournament in Augusta. We offer cuisine by celebrity chef Kent Rathbun, a premium stocked bar, Rocky Patel cigars, live music, massage therapist all while enjoying this on 7000sq feet of multi-leveled decks. We know what real hospitality should be!
With few high-end hotels in Augusta a majority of golf fans turn to renting homes in Augusta. There was no easy way of putting fans with home renters so we decided to start a new company, Diamond Home Rentals. We built a website where home renters could easily list their homes for companies and golf fans to rent. We list 100’s of homes at every price point.
As technology has changed over the past decade so has the way the ticket business is conducted…..it has moved mostly online. Golden Tickets is committed to staying updated on all fronts of this new world. That being said, we will never forget where we came from and remain committed to giving our customers the type of service they have come to expect from us……..nothing but the best!